How to Connect Your Clinic Software to GoHighLevel
Learn the basic steps for connecting a supported clinic system to a GoHighLevel location through ClinicSync Pro.
Supported clinic platforms
ClinicSync Pro currently supports Jane, Cliniko, PtEverywhere, PromptEMR, SimplePractice, PracticeBetter, Halaxy and Nookal.
ClinicSync Pro is an independent integration product and is not affiliated with or endorsed by these clinic software providers.
Before you begin
Identify the clinic system you want to connect and the relevant GoHighLevel location, also commonly called a sub-account.
Make sure you have access to the credentials and account details requested during setup. Requirements vary by clinic platform, so follow the current instructions shown for your selected integration.
A clinic may operate several physical sites while using a single GoHighLevel location. For setup purposes, the relevant location is the destination inside GoHighLevel rather than the number of physical clinic sites.
Create the connection
Sign in to ClinicSync Pro and select the clinic platform you want to connect.
Enter the requested clinic-system details and choose the corresponding GoHighLevel location. Use the current setup guidance provided for each required field, as credentials and connection methods differ between platforms.
Review the information carefully before activating the connection. If you need to connect another GoHighLevel location, configure it as a separate connection where required.
Understand what data is available
The records and fields available to GoHighLevel depend on the source clinic platform. Do not assume that every supported system exposes the same patient, appointment, visit or revenue information.
For Cliniko, ClinicSync Pro can work with supported live availability and direct appointment actions, including booking, cancellation and rescheduling.
Review the current integration details for your platform before designing campaigns or operational processes around a particular field or appointment action.
Build your GoHighLevel workflows
The integration connects supported clinic-system data with GoHighLevel, but your GoHighLevel workflows must still be configured for your intended use case.
For example, an agency or clinic team may use available data as inputs for follow-up processes. Any calculations or workflow logic should be designed around the fields actually supplied by the selected clinic platform.
Test workflows with appropriate internal records before using them in live clinic communications.
Check the connection before launch
Confirm that you selected the correct GoHighLevel location and clinic account.
Check that the expected supported data is available in GoHighLevel, then test any workflows that depend on it.
If expected information is missing, first verify the source platform details and the connection configuration. Remember that field availability differs between clinic systems.
Frequently asked questions
Which clinic platforms can ClinicSync Pro connect with GoHighLevel?
ClinicSync Pro supports Jane, Cliniko, PtEverywhere, PromptEMR, SimplePractice, PracticeBetter, Halaxy and Nookal.
Is a GoHighLevel location the same as a physical clinic location?
Not necessarily. In this setup, a GoHighLevel location refers to the relevant GoHighLevel sub-account. One sub-account may represent a clinic with one or several physical sites.
Do all integrations provide the same fields?
No. Available patient, appointment, visit and other supported data varies according to what each source clinic platform makes available through the integration.
Does ClinicSync Pro build my GoHighLevel workflows?
The connection and the workflows are separate. You should configure and test GoHighLevel workflows based on the supported data available from your clinic platform.
Can ClinicSync Pro work with Cliniko appointment availability and changes?
For Cliniko, ClinicSync Pro supports live availability and direct appointment actions, including booking, cancellation and rescheduling.
Connect Your Clinic System to GoHighLevel
Create your ClinicSync Pro account and configure a connection for a supported clinic platform.
See ClinicSync Pro →