Privacy Policy and Disclaimer

Effective Date: April 28, 2025

1. Overview

At ClinicSyncPro, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Name and email address
CRM Location ID and Private Integration Key (as provided by you)
Billing information (for subscription management)
Usage data for the purpose of service improvement

We do NOT sell, rent, or trade your personal information to third parties.

3. Use of Information

Provide access to ClinicSyncPro services
Manage your subscription and trial account
Improve the functionality and performance of our services
Communicate important service updates

4. Data Security

We implement a variety of administrative, technical, and physical safeguards to protect your personal information. ClinicSyncPro is hosted on Google Cloud Platform, which provides industry-leading security infrastructure. All data processing is transient and encrypted, and no data is stored on our servers.

Our architecture is designed to comply with international privacy and data protection standards, including the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

While no method of transmission or storage is completely secure, we are committed to maintaining a high level of data protection through continuous monitoring and best-practice security protocols.

5. Third-Party Services

ClinicSyncPro integrates with third-party systems such as GoHighLevel, JaneApp, Cliniko, Nookal, and PtEverywhere.

We are not affiliated with, endorsed by, or sponsored by JaneApp, Cliniko, Nookal, PtEverywhere, or GoHighLevel.

All product names, logos, and brands are the property of their respective owners.

6. Your Rights

You may request access to the personal data we hold about you, request correction or deletion, and opt-out of marketing communications at any time by contacting:

hello@clinicsyncpro.com

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to the website.